I called for a pre-purchase inspection service for a used van I was thinking about purchasing. I spoke to Tim on the phone. It honestly was the friendliest, most attentive conversation I've had with an auto shop. He asked me very important questions about the vehicle even before trying to make an appointment—during which we found out that the van will be just a bit too high for them to lift to do a thorough inspection. Even after that, he stayed on the phone with me and answered some questions I had about purchasing a used vehicle. He was knowledgable & patient. He explain things in ways that people like me who don't know a lot about cars could understand. I instantly felt like I could 100% trust the integrity of their shop. Sadly, this van won't fit in their shop. But if it did, I would 100% go here.
Jay, Thank you for you kind words. We are here to help people. One of our values is to help educate people about vehicles so they can make good decisions for themselves. A great shop not only needs great technicians and office staff, they need to value each customer and how to best help them. We appreciate you taking the time to write a review on us, and if we can be of any further assistance to you, please don't hesitate to call ! Your Team at Z's Car Care
- Z's Car Care