5

Brought my 2000 Montero Sport Limited for timing belt service. Replaced timing belt, idler pulley, tensioner, cam seals, crank seal, water pump, and A/C pulley. Price was perfectly fair, and work was properly done. Shop owner was pleasant. Both he and his mechanic were very knowledgeable regarding my vehicle. He promised the vehicle back Friday evening, and both he and his mechanic stayed late to make sure that I got it back Friday evening. Price was not dirt-cheap, but it was perfectly fair for quality work. I have been turning wrenches on vehicles for over 20 years and have first-hand experience validating the old saying that one gets what one pays for. I would not hesitate to go back again.

5

My family and I have been taking our vehicles to Z's Car Care for 21 yrs now. Everything from a 1964 Ford Pickup to a 2014 Honda Civic Coupe, and they have always been able to handle whatever problem it has been. Knowledgeable, very well priced and beyond both of these trust worthy. And the staff and owners are an absolute joy to work with, a repair shop you can always count on.

5

Service was excellent. They went above and beyond my expectations. Very friendly and personable. I will definitely be back.

5

Perhaps "enough said" isn't enough. It's been awhile, but my story is this: I had a minivan that was experiencing odd electronic troubles. It was still drivable, but these were small annoying things like windshield wipers spontaneously turning on and off. I brought it in to Z's and left it with them for the day. When I came back, he had not been able to figure out what was causing the problem. I asked him, "What do I owe you?" Even though he had looked at it a couple hours, he told me that he would not charge me for his time if he did not fix it. As long as I lived in Hillsboro, Z's received all of my automobile maintenance business.

5

Hunting for a used car can be an ordeal. Trying to find a good mechanic on short notice in an unfamiliar city for a pre-purchase inspection can be even harder. Lucky for us, fellow Yelpers tipped us off to Z's Car Center, and Delbert, the owner, was gracious enough to squeeze us into his busy (no, really) lineup within a couple of hours. Upon arrival, Delbert's easygoing but professional manner quickly put us at ease. So much so, I was beginning to wonder a) if I was really at an auto shop and b) if he'd notice that we were (ok, still are) female, ripe for the advantage-taking (Bad Past Experience rears its ugly head). As if on cue, while he was writing up the initial paperwork, a woman dropped by to give him fresh cucumbers as a small "thank you" for helping her relative on short notice. He was humble and grateful for the gesture. I thought, "Wow, this guy is the real deal"-- unless he had a call button under his desk for such occasions-- ok, that's just the Bad Past Experience talking again. After the inspection, Delbert took the time to explain each line item, answered any and all questions related (and unrelated) to the car, and offered sound advice on formulating a fair offer. He gave us ballpark figures for many of the needed repairs, but since he wanted to be as thorough as possible, he offered to call around for the parts and e-mail a more detailed and accurate estimate. Was Z's offering the cheapest inspection we found in town? No, but it offered a more thorough inspection for just a few bucks more than the dealerships. Did we get the car? Unfortunately, no; there's just no helping unrealistic expectations. On the bright side, we found an honest and reliable mechanic which, as many know, is Priceless.

5

Delbert, who owns Z's Car Care, has had my car business for several years. How do you know you've found a good mechanic? Here's a clue -- it's not the guy with the empty and spotless shop. Delbert is always busy, but he'll squeeze you in. We used to have a muffler and radiator shop here in town that was known for its honesty. The owner of that shop, on retiring, told me about Delbert. Z's Car Care could be counted on to be just as honest in his dealings as we've come to know -- and it's turned out to be true. Honest does not mean cheap -- expensive repairs are still expensive, but Delbert won't steer you into unnecessary repairs.

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